Terms of service

Welcome to Clean Cook Supply. These Terms of Service govern your access to and use of https://www.cleancooksupply.shop/, including the browsing, selection, and purchase of products offered through our online store.

The website is operated by Y & J DELIVERY SERVICES LLC, located in Tampa, Florida, United States.

By accessing the website, placing an order, or using its available features, you agree to these Terms of Service. If you do not agree with these terms, please discontinue use of the website.

1. About Clean Cook Supply

Clean Cook Supply offers practical products intended to support everyday kitchen, beverage, and dining routines. Our product selection includes plastic drinking straws, glassware, and glassware holders.

Product descriptions, photographs, dimensions, colors, packaging details, and other product information are provided to help customers make informed purchasing decisions.

We make reasonable efforts to present product information clearly. However, minor differences in color, appearance, or presentation may occur due to lighting, photography, screen settings, manufacturing variations, or packaging updates.

2. Eligibility and Website Use

By using this website, you represent that you are legally capable of entering into a binding agreement under applicable law.

You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You must not:

• Use the website to conduct fraudulent or unauthorized transactions.

• Submit false, misleading, or incomplete information in connection with an order.

• Attempt to gain unauthorized access to website systems or other users' information.

• Introduce malicious code, harmful software, or disruptive technical activity.

• Copy, reproduce, or exploit website content for commercial purposes without appropriate authorization.

• Use the website in a manner that violates applicable laws or the rights of others.

We reserve the right to restrict access or take appropriate action when we reasonably believe that these terms have been violated.

3. Product Information and Availability

We aim to keep product descriptions and availability information current. Nevertheless, product listings may occasionally contain errors, become outdated, or reflect changes in inventory.

We reserve the right to correct inaccurate descriptions, update product details, discontinue products, or limit quantities when appropriate.

A product appearing on the website does not guarantee that it will remain available at the time an order is submitted or processed.

If an ordered product becomes unavailable after purchase, we may contact the customer to discuss an appropriate solution. Where we cannot fulfill the order, we will provide a cancellation and refund in accordance with applicable law.

4. Product Use and Customer Responsibility

Customers are responsible for reviewing product descriptions and determining whether an item is suitable for their intended use.

Plastic Drinking Straws

Customers should follow the product's packaging and any accompanying care or usage instructions. Unless a listing expressly states otherwise, customers should not assume that a product is suitable for every temperature, beverage, appliance, or food-service application.

Glassware

Glassware should be handled with reasonable care. Customers should inspect glass items before use and discontinue use of any item that is cracked, chipped, or otherwise damaged.

Glass products may break if dropped, struck, exposed to unsuitable temperature changes, or handled improperly.

Glassware Holders

Customers should review product dimensions, compatibility information, and any installation or care instructions provided with the product. If installation is required, the holder should be installed and used in a manner appropriate to its design and the intended surface.

Clean Cook Supply does not represent that every holder is compatible with every glass, cabinet, shelf, countertop, or storage arrangement unless the relevant product listing expressly states such compatibility.

Nothing in this section excludes remedies for defective or inaccurately described products.

5. Orders and Order Acceptance

When you submit an order, you are making a purchase request for the selected merchandise.

After an order is submitted, you may receive an electronic confirmation acknowledging that the order has been received. An automated confirmation does not necessarily mean that the order has completed every review or fulfillment step.

We reserve the right to review, decline, or cancel an order when reasonably necessary, including in circumstances involving:

• Suspected fraud or unauthorized payment activity.

• Incorrect pricing or product information.

• Inventory limitations.

• Incomplete or inaccurate shipping information.

• Technical errors affecting the order.

• Other legitimate operational or legal reasons.

If payment has been collected for an order that we cancel and cannot fulfill, we will arrange an appropriate refund in accordance with applicable law.

6. Prices, Taxes, and Payment

Prices are displayed in the currency indicated during checkout. Product prices and applicable charges may change without prior notice, but changes will not ordinarily alter the agreed price of an already accepted order except where correction or cancellation is legally permitted.

Applicable sales taxes or other required government charges may be added at checkout based on the transaction and relevant tax requirements.

Payment must be completed through the payment options made available during checkout. Customers are responsible for ensuring that their payment information is accurate and authorized.

If a payment is declined, reversed, or otherwise not successfully completed, we may be unable to process or ship the order.

7. Shipping and Delivery

Clean Cook Supply provides the following shipping pricing:

• Orders with a merchandise subtotal of $10.00 or more qualify for free shipping.

• Orders with a merchandise subtotal below $10.00 are charged a $5.99 shipping fee.

The applicable shipping charge will be displayed during checkout.

Shipping and delivery estimates, where provided, are estimates rather than guarantees unless expressly stated otherwise. Delivery may be affected by carrier operations, weather, holidays, address issues, inventory availability, or other circumstances outside our reasonable control.

We will handle shipment delays and cancellations in accordance with applicable federal and state requirements, including the FTC's Mail, Internet, or Telephone Order Merchandise Rule where applicable.

Customers should provide a complete and accurate delivery address when placing an order.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our separate Return and Refund Policy, which forms part of these Terms of Service.

Customers should review that policy before making a purchase, particularly the product-specific return conditions for food-contact straws, glassware, and glassware holders.

Nothing in our return policy or these Terms of Service limits rights that cannot legally be excluded under applicable consumer protection laws.

9. Promotions and Discounts

Promotional offers, discounts, or special pricing may be subject to additional terms stated at the time of the offer.

Unless otherwise stated, promotional offers:

• May be limited to specified products or order periods.

• May not be combined with other offers.

• May be subject to quantity or availability restrictions.

• May be modified or discontinued where legally permitted.

If a promotional code does not work, customers may contact us before completing the order for assistance.

10. Intellectual Property

Website content, including text, product descriptions, graphics, logos, page layouts, photographs, and other original materials, may be protected by copyright, trademark, or other intellectual property laws.

Unless otherwise authorized, you may view and use website content for personal, non-commercial shopping purposes only.

You may not reproduce, distribute, modify, publicly display, or commercially exploit website content without the prior written permission of the applicable rights holder.

Third-party names, marks, and materials remain the property of their respective owners.

11. Third-Party Services

Certain website functions may rely on third-party service providers, including website hosting, payment processing, analytics, or delivery services.

Those providers may operate under separate terms, policies, or service arrangements. We are not responsible for the independent content or practices of third-party websites that we do not control.

Use of third-party services may also be subject to the terms imposed by those providers.

12. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its general content are provided on an “as available” basis.

We do not guarantee that the website will operate without interruption, that every technical function will be error-free, or that all displayed information will remain continuously available.

Product warranties, if any, are governed by the applicable product description, written warranty, or mandatory legal requirements.

Nothing in these terms excludes any warranty or remedy that cannot legally be excluded or limited.

13. Limitation of Liability

To the extent permitted by applicable law, Y & J DELIVERY SERVICES LLC will not be responsible for indirect, incidental, special, exemplary, or consequential losses arising from the use of the website or inability to access it.

This limitation does not apply where liability cannot legally be excluded, including applicable rights relating to fraud, willful misconduct, or other liabilities that must remain enforceable under law.

Nothing in these terms is intended to eliminate consumer remedies for merchandise that is defective, misrepresented, or otherwise subject to a legally required remedy.

14. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable expenses arising from your unlawful use of the website, your violation of these Terms of Service, or your infringement of another person's rights.

This provision does not require you to indemnify us for losses caused by our own conduct where such indemnification would be prohibited by law.

15. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and shared.

By using the website, you acknowledge that you have had the opportunity to review the Privacy Policy.

16. Governing Law

These Terms of Service are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where another law must apply under mandatory consumer protection requirements.

Any dispute will be handled by a court of competent jurisdiction, subject to applicable venue rules and any non-waivable rights available to consumers.

17. Changes to These Terms

We may update these Terms of Service to reflect changes in our products, website functions, business operations, or legal obligations.

The revised version will be posted on this page with an updated effective date. Continued use of the website after a revision becomes effective constitutes acceptance of the revised terms to the extent permitted by law.

18. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent they can lawfully operate.

19. Entire Agreement

These Terms of Service, together with the applicable Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies published on our website, form the general agreement governing your use of Clean Cook Supply.

20. Contact Information

For questions about these Terms of Service, products, orders, or website use, please contact:

Y & J DELIVERY SERVICES LLC
Attn: TaLayia Alexander
3431 Carlton Arms Dr
Tampa, FL 33614
United States
Email: [email protected]